Keep Me Posted Australia believe consumers should have the right to choose paper bills without being penalised for it.
They’ve recently had a solid win at the Consumer Affairs Forum when Consumer Affairs ministers sent a strong message to businesses that the disadvantaged should not be charged for receiving paper bills.
If, in the twelve-month period granted to increase subscription to their existing exemption programs, businesses fail to see an increase in subscription, ministers will consider a total ban on paper billing fees.
“We hope that this result sends a clear message to apply common sense and do the right thing for all Australian consumers,” said Kellie Northwood, Executive Director of Keep Me Posted.
Keep Me Posted will continue to monitor the issues over the next twelve months.
Read the full press release here.